Terms of service
Last updated: October 14, 2026
Welcome to Loravienne. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. GENERAL TERMS
By accepting these Terms of Service, you confirm that you have reached the age of majority in your country of residence, or that you have given consent for any minor dependents to use this website.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using them. Any breach of these terms will result in the immediate termination of your access to our services.
2. STORE TERMS
We reserve the right to refuse service to anyone, for any reason, at any time.
You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of our service, or access to it, without our express written permission.
3. ACCURACY OF INFORMATION
We work to keep the information on our website accurate, but we cannot guarantee that it is always complete, current, or free of errors. We may correct mistakes, update content, or change information at any time without prior notice.
4. PRICES AND SERVICES
Product prices may change without prior notice.
We may modify or discontinue any service at our discretion, without liability to you or any third party.
5. PRODUCTS AND SERVICES
Some products may be available exclusively online. Because screens and display settings vary, we cannot guarantee that product images and descriptions will appear exactly as the physical item.
6. BILLING AND ACCOUNT INFORMATION
You agree to provide complete, accurate, and current billing and account information for every purchase made on our website.
We may limit or cancel any order that appears fraudulent or that violates these Terms.
7. ORDERS, SHIPPING, CANCELLATIONS AND RETURNS
By placing an order, you agree to our Shipping Policy and Refund Policy, which form part of these Terms. Orders may be cancelled within 24 hours of purchase. After that, the order enters processing and cancellations are handled as a return after delivery, as described in our Refund Policy. Nothing in this section limits your statutory consumer rights.
8. OPTIONAL TOOLS
We may give you access to third-party tools, which are provided "as is" without any warranty or endorsement from us. Your use of these tools is entirely at your own discretion and risk.
9. THIRD-PARTY LINKS
Our website may include links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of these external sites.
10. USER COMMENTS AND FEEDBACK
When you send us comments or feedback, you allow us to edit, copy, publish, and distribute that content without restriction. We may remove any submission we consider offensive or unlawful, at our sole discretion.
11. PERSONAL INFORMATION
The way we handle your personal information is described in our Privacy Policy.
12. ERRORS AND OMISSIONS
We are not responsible for errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability. We may correct any such issue and cancel affected orders when necessary.
13. PROHIBITED USES
You may not use our website for illegal activities, fraud, harassment, distributing malicious code, or infringing on intellectual property rights.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for any damages arising from your use of our services or products, including but not limited to loss of profits, data breaches, or service interruptions. Nothing in these Terms limits the statutory rights you have as a consumer under the laws of your country.
15. INDEMNIFICATION
You agree to indemnify and hold Loravienne and its affiliates harmless from any claims, damages, or liabilities resulting from your breach of these Terms of Service.
16. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, all remaining provisions will continue in full force and effect.
17. TERMINATION
These Terms of Service remain in effect until terminated by either party. We may end your access to our services if you breach these Terms.
18. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy and any other policies posted on this website, form the entire agreement between you and Loravienne and replace any prior agreements or understandings.